Welcome to the new Olivia’s Kitchen!
We’re still touching up the paint in a few places, but everything works.***
The last checks notes…
Two?
Three?
Two weeks have been a whirlwind as we figure out shipping, remediate orders, answer questions, prep orders… coordinate meet-ups, take photos… make a website… fix the old website… break the new website…
You get it.
Anyway—we’re back, and we’re opening shipping orders for April through the end of the year. Things will likely have minor changes over the next few months as we figure out what works best for this new business model.
Just a few final notes:
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Refunds: If you’ve submitted a remediation request, you’re in the system. Refunds have to be processed manually, one at a time, and we truly appreciate your patience.
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Emails: Emails haven’t gone out to everyone yet, but the next round will be coming soon (tonight or tomorrow). We’re correcting a few issues that caused us to miss some orders in the whirlwind of messages—this should help smooth the process and bring everyone a bit more peace of mind.
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Customization: More customization is coming, along with more sets and more non-themed options. We’re holding off until we get through the final bulk of remediated orders because, honestly, we’ve learned there’s only so much time in a day.
Alright—that’s it for now. Thanks for checking in, and please send us feedback. We want to hear your thoughts on the menu, what you’d like to see, and if anything on the site is confusing. Everything helps.